A link has directed you to this review. Its location on this page may change next time you visit.
Page 1 Reviews 0 - 10
Timothy of Crossville, TN Verified Reviewer
Original review: Feb. 9, 2023
This is the worst security system you’ll ever get. If you were contacted by this company run as fast as you can. They charge for service even if they don’t provide it. I signed up over 2 years ago, was locked into a 5 yr contract in that time I had service maybe 6 months of that. If you are having trouble getting out of a contract. Contact your state's consumer protection bureau that’s how I got out of my contract. Don’t use them, you will regret, I promise.
Be the first one to find this review helpful
Cameron of Dallas, TX Verified Reviewer
Original review: Jan. 19, 2023
They took over my home security when Toll Brothers Home Security sold my account to them. For starters, I am pissed off Toll Brothers sold my account without my permission. I would have never gone with Toll Brothers Security if I knew they were going to sell my account to some ** company. Secondly, Safe Home Security handled my moving into a new home horribly. The least professional company I have ever dealt with.
To give you the story, we sold our home and then moved back closer to the city. We let Safe Home know that we are moving and they never got back to us. So I emailed to cancel my account. Then once we already moved into our new home they called us back, two months later, stating that there will need to be a transfer fee and new setup fee since it’s a new system. I argued to just transfer my current service that I was in contract with over to my new home but they wouldn’t do it. I could tell they do this all the time to get more money out of customers that move because they know they have them in a hard place, because if you cancel the current contract you are in you have to pay the remainder of the balance. So screw it I said I would pay the upcharges and just come do it.
They then never got back to me about the install date or anything. Literally the worst sales follow up in the world. I mean what customers HAVE TO FOLLOW UP WITH A COMPANY TO DO A SALE! This isn’t some type of luxury good purchase that I am chasing after its fucking home security, a dime a dozen product. So after my follow ups I said ** it, I’m just cancelling. Then it took 6 different account managers to finally come to some type of conclusion because all of them were incompetent and didn’t know how to handle my account. Your company is the worst run company I have ever seen. If I could short your stock I’d short it into oblivion.
Be the first one to find this review helpful
Thank you, you have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.
Bradley of Las Vegas, NV Verified Reviewer
Original review: Jan. 4, 2023
Been with this company 5 years. I just moved and the new owners wanted a system. They failed to call them back for 3 weeks so they went with another company. When I moved they wanted me to sign a new contract. They told me if I do t want to sign, I can pay $2400 to get out of it or continue to pay with no service. Do not use this company, they will rip you off too.
3 people found this review helpful
Cindy of Creedmoor, NC Verified Reviewer
Original review: Nov. 17, 2022
This is the worst company ever!!!! I have been trying to get a hold of them for over a month. No one ever returns my call. They say they are going to call back but never does!!!! My alarm system goes off for no reason at all and if it is after 9pm there is no one there to help!!!! God forbid you really need the police. You would probably die before someone got you any help!!!! I have asked to speak to several managers and still no help!! If I could give zero stars that would still be giving them more than they deserve.
This company should be put out of business so stay far away. The workers there don't care about customers. They are a total piece of garbage!!!! I'm going to report them to state and federal agencies. I have a list of names and extensions of people who work there and they will be reported for neglect and not doing their job. I find this extremely shameful for a company to treat people this way when they are supposed to be protecting people. Well this company doesn't protect anyone. The only thing they are good for is taking your money!!!!
8 people found this review helpful
Edgar of San Diego, CA Verified Reviewer
Original review: Nov. 2, 2022
Safe Home Security provides low-quality service. First, my home security system was off. The company gave me all kinds of excuses for not coming to fix it. As a result, my home had no security protection for more than two months. Then one night, my alarm system was triggered accidentally. The company called for me to provide the dispatch passcode. I said I had never been provided one by the company. Then it called in the police for no reason. Then I got a $100 charge from the police. I told the company that this is not a fair charge. The representative called Michelle just denied any wrongdoing on the part of the company. Sad. This is not a trustworthy company.
7 people found this review helpful
Joy of Mesquite, NV Verified Reviewer
Original review: Oct. 31, 2022
I have a 5 year contract, but system has been broken for 5 months. They insist I pay, but cannot use it!!! They say they cannot find a repairman. They get paid. I don’t get service. I call but nothing changes. Terribly frustrated. Shouldn’t they have to hold up their end of the contract legally?
9 people found this review helpful
Shelly and William of Rose City, MI Verified Reviewer Verified Buyer
Original review: Sept. 14, 2022
We were told they could move the security system to our new home when we moved. We have moved into our new home, and they are now telling us they have no one to install the system into our home. They are still billing us and we are not receiving their service. They are saying we are in a contract until 2025 and will have to pay thousands of dollars to get out of this contract. Even though we have no security system!! This company is a scam! Please beware!
14 people found this review helpful
Jacob of Los Angeles, CA Verified Reviewer Verified Buyer
Original review: Sept. 8, 2022
They took over my account information from another company. However, my contract was finished, but they kept billing me. I called them to make sure that everything was cancelled. That didn't help. They reported me to Transunion, as if I was late on payments. I called them to fix it. They said that they would, but they didn't.
9 people found this review helpful
Colton of Litchfield Park, AZ Verified Reviewer
Original review: Sept. 1, 2022
To even give this company 1 stars is an insult to stars. Two years ago, we had a salesman from Safe Home Security knock on our door and claim he could save us money on our existing security system. I specifically remember discussing our plan to move in the next couple years with the salesman and the fact that we didn’t want to be under contract for that reason. We wanted to maintain flexibility to cancel at any time because of our uncertain timeline. I was assured MULTIPLE times that would be the case and we’d have that flexibility to cancel on a month to month basis at our discretion. We still said no several times, but he was badgering to the point that we believed him and that’s the only reason we opted to move forward.
I called Safe Home on August 22nd to submit our cancellation request for the end of August. Keep in mind I called several times the week before, but could never get anybody to answer after staying on hold for 20-30 minutes each time. To my complete shock, I’m informed that we are not able to cancel and we would owe monthly dues through 2025 if we did. I am absolutely stunned. In hindsight, I am absolutely appalled by the unethical business practices of this company and the manipulation that occurred.
Over the past week and a half, I have either emailed or called daily. Could not get a response at all! Finally received a response this morning from Tonia, the manager of Customer Retention. It was a complete joke - the most heartless, least empathetic business email I've ever received. Essentially told me I'm screwed and I owe them $1,000+ to get out of my contract. As if that isn't enough, they will "offer" to move my old system to our new address for a large fee. Keep in mind, this isn't even their equipment! I already had it prior to signing up with them! Utter embarrassment of a company. Stay as far away as you can. I have never felt more scammed in my life. Cannot believe a company with these ethical and moral standards still exists.
10 people found this review helpful
Martin of Fort Lauderdale, FL Verified Reviewer
Original review: Aug. 30, 2022
Add my voice to many across the country advising people NOT to use this company. They use predatory, high pressure sales tactics to target unsuspecting people, often seniors on a fixed income, into signing long term contracts. I was signed to a contract by a sales rep despite the fact that I was selling my home. The fault is mine for signing but the tactics used to convince me to do so were reprehensible. The result is I am stuck in a contract I don’t want and the equipment installed is going back to the company after three months of use. I cannot reach anyone to negotiate a lower payment, which I am willing to do. Clearly this is a business practice on their part. If anyone knocks on your door representing this company, say “No thank you” and slam the door as quickly as you can. These people are a nightmare.
9 people found this review helpful
FAQs
How can I get out of a Safe Home Security contract? ›
Some home security contracts renew automatically when the homeowners don't demand termination before the contracts expire. So, to get free from a security monitoring contract, you may propose a cancellation with proper notice when the signed agreement on home security service is about to terminate.
What is the #1 rated home security? ›| Company | Plan Lock | |
|---|---|---|
| #1 | SimpliSafe » 4.2 U.S. News Rating Compare | No Contract |
| #2 (tie) | Vivint » 4.1 U.S. News Rating Compare | 60 Month Contract |
| #2 (tie) | Frontpoint » 4.1 U.S. News Rating Compare | No Contract |
| #4 | Link Interactive » 4.0 U.S. News Rating Compare | Varies |
Customers First for Over 30 years
As one of the nation's largest residential home security providers, Safe Home Security has big company resources with the personable service of a small business. We're able to handle concerns quickly, and with a smile, so you can get back to feeling safe.
David Roman, president of Safe Home Security, Inc. is also the owner of Security Systems, Inc. doing business as SafeGuard America.
How many security contracts Do I have to complete? ›GTA Online Security Contracts Payout
This is capped at $20,000 and would require the completion of 201 successful Security Contracts to gain the maximum daily income.
Alarm monitoring contracts can last from anywhere from 12 months to 60 months, but the industry standard is about 36 months. The length of the contract can often dictate the amount of your monthly payments, to an extent. The longer you are in the contract for, the lower your monthly fees should be.
What security is better than ADT? ›Vivint is the clear winner when it comes to automation and smart home integration. Their devices easily connect to Amazon Alexa and the Google Assistant and, unlike ADT, don't require an upgrade to your monthly payments.
Are home security companies worth it? ›Based on this study, it's safe to assume that systems that provide home security reduce crime, protecting the home itself and its residents from break-ins, burglaries, and home invasions with a threat of injury.
What is the best alternative to ADT? ›When it comes to ADT alternatives, Vivint is probably ADT's top contender. Like ADT, Vivint offers professional alarm system installation, home automation, and professional monitoring through its in-house Five Diamond certified center, but it does all that for a lot less than the cost of ADT.
Does Amazon own a home security company? ›Neighbors is not just a social media app: it's a service that's meant to be used with Ring security cameras, a Wi-Fi-powered home security company that was acquired by Amazon last February in a $1 billion deal.
What is the safest home security? ›
- Vivint. : Best overall.
- SimpliSafe. : Budget pick.
- ADT. : Trusted brand name.
- Cove. : Best customer experience.
- ADT Self Setup. : Best optional monitoring system.
- Abode. : Best for Apple Customers.
- Frontpoint. : Quality DIY pick.
- Ring Alarm. : Best outdoor cameras.
On June 7, 1999, Honeywell was acquired by AlliedSignal, who elected to retain the Honeywell name for its brand recognition. The former Honeywell moved their headquarters of 114 years to AlliedSignal's in Morristown, New Jersey.
Is Safe Security legit? ›Is Safe Home Security legit? Yes, Safe Home Security is a legitimate company. Its services are ideal for families looking to customize their home security and automation through a professional service. Clients also have the option to use pre-existing security equipment when available.
What is the installer code for safe home security? ›The default Installer Code is 5555.
What is Safehome? ›Safe home means private dwellings available for the temporary housing of victims of domestic violence, sexual assault and stalking to ensure safety of victims and any dependents until other housing arrangements can be made.
Do you get 1 million every time you complete the contract? ›Yes! If you replay The Contract VIP Missions in GTA Online you will earn $1 million each time you complete the storyline. Players will only need to recover all 3 copies of Dre's music to earn the $1 million payout.
How much money can the Agency safe hold? ›What Is The Agency Safe Maximum Capacity? Like any real-world safe, it can get full, and the max capacity of the Agency wall safe is $250k. When the safe is full, the $ icon will turn from green to red and you'll also receive a text from Franklin telling you that you need to come and empty it.
How much money do you get from agency missions? ›Each mission rewards a varying sum, visible on the Contracts screen. The money tends to range between $35,000 - $65,000 depending on the severity of the job.
How much should a security system cost per month? ›Home alarm monitoring is what most homeowners think of when they're considering the monthly cost of a security system. While there's a significant variance in cost, a general rule of thumb is to budget about $30 to $60 per month, although the cost can run as low as $20 and as high as $100+ per month.
Do all security systems have a monthly fee? ›Fortunately, there are a few industry disruptors that offer no-monthly-fee options if you're willing to monitor your own security system. Also known as self-monitored security systems, paying a monthly fee is completely optional.
Do security systems have monthly fees? ›
All home security systems charge a monthly fee for monitoring services. The home security system monthly cost typically ranges from about $10 to $50, with prices varying depending on the amount of equipment being monitored, and how advanced the services are.
How can I get out of my ADT contract without paying? ›ADT offers three days buyer's remorse money-back guarantee to all its customers. You can opt-out of your ADT contract within three days or 72 hours from when you signed the contract without paying any penalty. You can call the ADT helpline anytime within 72 hours, and their team will cancel your contract.
How can I get out of my Brinks contract without penalty? ›It's best to cancel your Brinks home security contract during the 30-day trial period. That's the only way to get out of your agreement without owing any extra money.
How hard is it to get out of an ADT contract? ›Yes, you can cancel your ADT contract anytime by calling customer service at 800-238-2727. Whether you pay penalties or not depends on how many months you have left on your contract. You can cancel in the first six months with no penalties thanks to the company's money-back service guarantee.
How do you write a cancellation letter to a security company? ›Alarm Monitoring Cancellation Letter Template
Dear [Name of Manager or Security Company], My current security service term is about to end, and I would like to request its cancellation formally. My term ends on [xx/xx/xxxx].